Privacy Policy

Medicare Solutions Joy (“we”) operates medicaresolutionsjoy.com. This site is not a government website and is not affiliated with CMS, the federal Medicare program, or Medicare.gov.

Information we collect

If you submit the information request, we collect the details you enter: name, email, phone number, date of birth, street address, state, and ZIP code. We also store the consent checkbox status, the page address, your IP address, and your browser user agent.

The form uses TrustedForm and Jornaya LeadID to create a record of the consent language displayed on the page and the time of your submission. Those services may set cookies or similar technologies for that purpose.

How we use it

We use this information to respond to your request and, if you gave consent, to contact you or to share the request with marketing partners and licensed agents who may discuss Medicare options. We do not sell information to a party that will contact you unless you checked the consent box.

Consent and revocation

Consent is not a condition of buying a policy or enrolling in a plan. You can revoke consent at any time by emailing info@medicaresolutionsjoy.com. Revocation applies going forward and does not affect a contact already in progress.

Sharing

We share request data with service providers who host the site, store records, or document consent, and with marketing partners when your consent covers that contact. We may also disclose information if the law requires it.

Retention

We keep request records long enough to document consent, respond to the request, and meet legal and carrier recordkeeping duties.

Your choices

Email info@medicaresolutionsjoy.com to ask what we stored from your request, to correct it, or to ask us to stop sharing it for marketing. We may need to keep a record of the request itself.

Contact

Privacy questions: info@medicaresolutionsjoy.com.